Certified Scrum Master Training (2 days)

This 2-day Certified Scrum Master training will provide you with all the necessary elements to lead or contribute to a Scrum team.

Course Overview

At the end of this training, trainees will be able to:

  • Master the essential concepts as well as the tools of Scrum
  • Identify the differences between agile methods and traditional “waterfall” methods
  • Establish a roadmap for the adoption of agility

Lead by a Certified Scrum Trainer (since 2011) who was taught by Ken Schwaber in 2002, and co-facilitated by an experienced Agile practitioner, this training workshop leverages the latest in virtual training tools, a unique visual style, and extensive hands-on experience to create an engaging class for anyone interested in Scrum and looking to prepare themselves for working in Agile organizations & teams.

Course Methods & Materials

Our virtual courses endeavour to bring in the rich mix of communication, collaboration and learning games that were hallmarks of our in-person classes. With proven approaches and an engaging technology platform, participants are able to share ideas, work in breakouts, practice new ways of working, all from the comfort of their own set-up.

The learning platform we use is as follows:

ZOOM — an industry standard video and collaboration platform that allows for excellent face-to-face communication and facilitates chats, breakout rooms and an overall visual style of teaching.

MIRO –– this real time collaboration board provides the background for many of the learning games and exercises

Notability — in lieu of whiteboards and projectors, the slides are shared through Zoom and annotated using Notability. Blank sheets are created so that the facilitators can draw out concepts in real time or highlight areas as needed.

Graphic Facilitation — a key way of learning in a virtual classroom is being able to see clearly what is being discussed and shaping those artifacts. Both of our facilitators are trained graphic facilitators that brings a unique visual tone and ashetic to all the classes providing students with a very rich experience.

What’s included in the class:

Upon completion of the full two-day class, participants will receive:

  • Annotated slides from their specific class
  • A 2-year membership with the Scrum Alliance
  • Access to complete the online Certified Scrum Master exam
  • A hand out on the “Day in the Life of Scrum Master

Testimonials from Recent Online Classes


Course Outline: Day 1

  • Agile Mindset
  • Values
  • The Why of Agile
  • Success & Failure Criteria
  • Agile vs Waterfall
  • Scrum Overview
  • Build The Scrum Framework
  • Roles
  • Scrum Team
  • Development Team
  • Project Managers in Scrum
  • Scrum Events
  • Key Ceremonies
  • Retrospective

Course Outline: Day 2

  • Agile Mindset & Manifesto
  • Scrum Master Deep Dive
  • Servant Leadership
  • Estimation & Planning
  • Artifacts
  • The Product Backlog
  • Definition of Done & Ready
  • Engineering Practices
  • Scaling Scrum
Petra Skapa

Trainer Profiles

For classes being delivered in the virtual world, having two facilitators ensures a smooth delivery of the course as well as better discussions and more insight for participants.

Petra Skapa

Agile Transformation Coach and Certified Scrum Trainer (2011)

Petra has been leading Agile transformations for over 15 years across North America, Europe, the UK and India. As Gap Inc’s Chief Agilist, and as a Scrum Master, Iteration Manager, Agile Project Manager, and Senior Consultant for a variety of global organizations, Petra brings an invaluable breadth of real-world experience to her work.

As a Certified Scrum Trainer, Petra has taught thousands of students in Certified Scrum Master and Certified Scrum Product Owner classes. She has helped teams and executives leverage Agile and Scrum at companies across multiple industries, including aviation, retail, medical, leasing, insurance, telecom, government and Ivy League universities.

Thanks to her background as a social worker, Petra understands that all change—especially at the organizational level—comes directly from individuals; people’s choices are directly influenced by their motivations, be they external or internal. Hence, Petra is widely respected for being able to quickly build trust with a team by seeking to understand each individual’s perspective and leading them in a direction where they see value for themselves, their product and their organization.

Petra is also a regular keynote speaker at global conferences, including Agile Central Europe, Agile Eastern Europe, Better Software Conference, Dev Chicks, XP Suisse and Global Scrum Gathering Paris 2013, and leads the Scrum Breakfast Club in Victoria, BC.

She holds a bachelor’s degree in Human and Social Development from the University of Victoria, and a post graduate diploma in Object Oriented Software Technology from Saint Mary’s University.

Petra’s key values are integrity and respect for people

Certified Scrum Master

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